Hard disk operating system gave up.

Manny_69 · ‎11-11-2022

On Tuesday, I was getting on my computer and was met to a screen saying that the operating system in the hard disk isn't working and I have no idea how to fix it, replace it, or get back all my data. Does anybody know how to resolve this?

Prométhée · ‎11-11-2022

hi

please perform the hardware tests
everything is explained in this link

HP PCs - Testing for Hardware Failures | HP® Customer Support

An example of a failed test with Contact HP option

you may have an error code , failure ID (24-digit code) , as shown

if so, just give this code here

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Windows 11 22h2 inside , user

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