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‎07-02-2020 11:15 PM - edited ‎07-02-2020 11:36 PM

HP Recommended
Product: Hp 2000 notebook pc
Operating System: Microsoft Windows 8.1 (64-bit)

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  it keeps turning on and that second image keep coming up

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I need help 

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1 REPLY 1

‎07-03-2020 07:32 AM

HP Recommended

Hi:

 

When you get a hard drive failure report, you will need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual where you can find the hard drive removal and replacement procedure...

 

http://h10032.www1.hp.com/ctg/Manual/c03575298

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