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Angelicaperez
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Message 1 of 2
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Hard disk short DST: failed

HP Recommended
Hp 2000 notebook pc
Microsoft Windows 8.1 (64-bit)

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  it keeps turning on and that second image keep coming up

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I need help 

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1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
Flag Post
HP Recommended

Hi:

 

When you get a hard drive failure report, you will need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual where you can find the hard drive removal and replacement procedure...

 

http://h10032.www1.hp.com/ctg/Manual/c03575298

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