• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-05-2024 05:20 PM

HP Recommended
Product: HP Laptop PC 14-d2000 (2D127AV)
Operating System: Microsoft Windows 11

My hard disk stopped working and all my data is gone. I gave it to a repair person and he just replaced it with a new one and told me that data cannot be recovered. Please could you help me recover my data it is very important to me. All my college documents and pictures which i transferred from my phone got deleted.😭😭

Category:
1 REPLY 1

‎06-06-2024 09:30 AM

HP Recommended

First, lets hope the repair tech gave you the old hard drive.

If you have it and it is a SATA drive, then possibly you can try to recover the data.

Many from the model line have a SSD, which might be more of a challenge.

Please post the drive specs and a picture.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.