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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Hard drive failed test

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10-16-2020 06:45 PM
Screen was stuck on the loading icon, a couple YouTube videos later, found out how to check the system. Ended up failing the hard drive short dst check, gave me the error code M0FWKF-7T3A92-GXPSLK-60RX03 don’t really know what I’m supposed to do next, help!
10-16-2020 07:01 PM
Hi:
Below is the report of the failure report generated by the code you posted, minus your PC's serial number.
M0FWKF-7T3A92-GXPSLK-60RX03 | OK | XXXXXXXXXX | 10/16/20 | 303 | Storage | Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive | Hard Disk 1 Quick Test Failure |
You will need to replace the hard drive, and reinstall the operating system.
Below is the link to the service manual for your PC, where you can find the hard drive removal and replacement procedure.
http://h10032.www1.hp.com/ctg/Manual/c04717173
After you replace the drive, you have two options to reinstall W10:
Pay HP for recovery media which you can order from the link below.
Reinstall W10 for free by making bootable installation media using the media creation tool from the link below.
https://www.microsoft.com/en-us/software-download/windows10
After W10 has completed installing, you can install the drivers and available software from your PC's support page.