-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Hard drive issue SMART Check PASSED Long DST FAILED

Create an account on the HP Community to personalize your profile and ask a question
03-20-2018 01:04 PM
Hardware check:
smart check : passed
long dst : failed
failure id : rk6g8j-7n792g-mfpwl1-618g03
product id : k8u23pa#acj
hard drive 1
What does it mean?
& How to fix this issue??
03-20-2018 03:19 PM
> Product Name: Pavilion 6564
> Hardware check:
> smart check : passed
> long dst : failed
> product id : k8u23pa#acj
> hard drive 1
> What does it mean?
> How to fix this issue??
Reference: https://en.wikipedia.org/wiki/S.M.A.R.T.
SMART takes over 20 measurements of the "health" of your disk-drive.
According to it, none of those measurements have gone from "good" to "warning" or to "fail".
That's good.
> long dst : failed
The "long" test takes many minutes to run the DST ("Drive Self Test").
The "failure" means that some of the "testing" Input/Output to the disk-drive has failed.
This implies that you need to replace the disk-drive, before it COMPLETELY fails.
If the disk-drive has some residual "life", the quickest method is to use "disk-cloning" software, to make a block-for-block copy of your disk-drive, as exactly as possible, onto a brand-new replacement disk-drive.
Then, like changing a flat-tire on your automobile, swap-out the old one, and swap-in the new one, and restart.
> product id : k8u23pa#acj
See: HP Pavilion 14-v202TU Notebook PC Product Specifications
Your computer was originally shipped with Windows 8.1 -- which implies that your computer was manufactured during/before mid-2015 (when Windows 10 was released). So, the disk-drive definitely is "out-of-warranty".