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HP Recommended
: Pavilion 6564
Microsoft Windows 10 (64-bit)
Results of hp pc hardware diagnostics uef
Hardware check:
smart check : passed
long dst : failed
failure id : rk6g8j-7n792g-mfpwl1-618g03
product id : k8u23pa#acj
hard drive 1

What does it mean?
& How to fix this issue??
1 REPLY 1
HP Recommended

> Product Name: Pavilion 6564

> Hardware check:
> smart check : passed
> long dst : failed
> product id : k8u23pa#acj
> hard drive 1

> What does it mean?
> How to fix this issue??

 

Reference: https://en.wikipedia.org/wiki/S.M.A.R.T.

 

SMART takes over 20 measurements of the "health" of your disk-drive.

According to it, none of those measurements have gone from "good" to "warning" or to "fail".

That's good.

 

> long dst : failed

 

The "long" test takes many minutes to run the DST ("Drive Self Test").

The "failure" means that some of the "testing" Input/Output to the disk-drive has failed.

 

This implies that you need to replace the disk-drive, before it COMPLETELY fails.

 

If the disk-drive has some residual "life", the quickest method is to use "disk-cloning" software, to make a block-for-block copy of your disk-drive, as exactly as possible, onto a brand-new replacement disk-drive.

Then, like changing a flat-tire on your automobile, swap-out the old one, and swap-in the new one, and restart.

 

> product id : k8u23pa#acj

 

See: HP Pavilion 14-v202TU Notebook PC Product Specifications

 

Your computer was originally shipped with Windows 8.1 -- which implies that your computer was manufactured during/before mid-2015 (when Windows 10 was released).  So, the disk-drive definitely is "out-of-warranty".

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.