-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Hello! When i connect my ethernet cable my wifi disappear fr...

Create an account on the HP Community to personalize your profile and ask a question
11-23-2024 03:36 PM
Hello! When i connect my ethernet cable my wifi disappear from my entire computer. I sometimes also run into blinkering screens while i boot up my computer which leads to it running through the blue screen loop.
11-24-2024 06:54 PM - edited 11-24-2024 07:16 PM
Greetings @Liam103
Welcome to the HP Forum.
WIFI and Ethernet are two disparate network protocols. WIFI PCs should be able to do WIFI or Ethernet based on user preference. The WIFI adapter should not disappear when using Ethernet.
Plus the PC is blue screening.
Check your PC's hardware using HP Diagnostics as follows:
Start the PC. Repeatedly tap the "ESC" key.
Select "F2". Run extensive system and component tests to confirm: a drive problem, a memory problem, or other component problem.
Let the Forum know how it goes.
Regards