Help me fix this issue!

[HaloAlpha]

So here is a summary of what happened: Computer started up. Then shows a black screen. Reboots. Says preparing for auto repair. Screen shows up to keyboard layout but keyboard shuyts off for no reason. Restarted the PC many times, still got the same result.                                                                                                                                                                                                                                                                                                                                                                                                                                                                           So help me find out what happened and how to fix this problem! Thanks!

[mdklassen · Accepted solution]

> Says preparing for auto repair.

> Screen shows up to keyboard layout but keyboard shu yts off for no reason.

> Restarted the PC many times, still got the same result.  

My guess, if the "auto repair" keeps appearing, is that your disk-drive is in "imminent failure" status.

If the device-driver for the USB circuitry cannot be loaded into Windows, then the lamp(s) on the keyboard, and/or the "laser" part of a laser-mouse, will go dark.

Before the disk-drive COMPLETELY dies, physically remove it, and temporarily attach it as a "secondary" disk-drive in some other desktop computer.  You might be able to copy all your personal files from your disk-drive into a folder on the 'C:' drive of the other computer.

Then:

• purchase a new disk-drive,
• connect it as a secondary disk-drive in your computer,
• use "disk-cloning" to try to copy, block-by-block, from "old" to "new"
• disconnect the "old"
• boot from the "new", and see if auto-repair now works correctly.

Or,

• purchase a new disk-drive,
• reinstall Windows onto it,
• run Windows Update,
• install your application programs (Office? Adobe? Audacity? SPECCY?)
• reload your personal files from the 'C:' drive of that other computer

[PiterGeek]

Hi,

One possible reason is that system files got corrupted in Windows 10. To resolve your concern, I suggest that you follow the steps to create an installation media using the media creation tool.

Once you create the installation media, kindly follow the steps on this link to use one of the recovery options in Windows 10. Refer to the section labeled "Use installation media to restore or reset your PC" so that you can keep the files you have on your computer.

[HaloAlpha]

Hello, I reset the whole system, and restored it to the outdated version of Windows 7 (2010), which I'm currently installing Windows 10, which it helped the whole system back up again. I would use these tips if this happens again. Thanks!

[HaloAlpha]

Hello, I reset the whole system and restored it to the outdated version of Windows 7 (2010), which I'm currently installing Windows 10, which it helped the whole system back up again. I would use these tips if this happens again. Thanks!

[PiterGeek]

So glad that it worked to your case, if there's any other problem, please keep me posted, thank you!