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- HP Community
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- Re: Help with HP Recovery Manager Screen

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08-22-2018 11:48 AM
I just installed a new hard drive and I put in the first recovery disk. I have the HP Recovery screen displayed. I have the options - First colunm - Microsoft System Restore, Microsoft Startup Repair Tool, Factory Reset Second colunm - Run Computer Checkup Third colunm - File Backup Program. The bold represent available options. I assume I should click on Factory Reset but I am not sure. Please note I installed a larger hard drive than original. Will it ask later for the other two recovery CD's?
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08-22-2018 12:07 PM
> I assume I should click on Factory Reset but I am not sure.
Yes. Since the disk-drive is "empty", there is nothing to be "lost" if this is the incorrect choice.
> Please note I installed a larger hard drive than original.
Good.
Sometimes, the "Factory Reset" will object, if the new disk-drive has a smaller capacity than the factory-supplied disk-drive.
But, "bigger is better".
> Will it ask later for the other two recovery CD's?
Maybe. If it asks, then insert them.
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08-22-2018 12:07 PM
> I assume I should click on Factory Reset but I am not sure.
Yes. Since the disk-drive is "empty", there is nothing to be "lost" if this is the incorrect choice.
> Please note I installed a larger hard drive than original.
Good.
Sometimes, the "Factory Reset" will object, if the new disk-drive has a smaller capacity than the factory-supplied disk-drive.
But, "bigger is better".
> Will it ask later for the other two recovery CD's?
Maybe. If it asks, then insert them.
-----------
Welcome to this forum.
Please click the purple/white "Thumbs Up" icon for every response that is helpful.
Also, please click "Accept As Solution" for the best response.