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HP Recommended
Microsoft Windows 10 (64-bit)

I keep getting a message stating there is an imminent hard drive failure.  I have taken all the steps to diagnose.  I have backed up all my files and did a factory rset on the computer.  I am still getting the failure message.  what can I do to fix the hard drive failure issue?

1 REPLY 1
HP Recommended

Now that you have backed up your files, it is time to replace the hard disk with a new one. 

 

A failing hard disk is not a repairable item.

 

Once the new disk has replaced the failing unit, reinstalling Windows is the next step.

 

Identifying your notebook with its HP product number would be a prudent thing to do. It should have been your first step.

 

 



I am not an HP employee. I am a volunteer. The suggestions that I make to try to help others are my own.
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