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‎03-19-2024 11:35 PM

HP Recommended

Hello i need help with my omen desktop, i recently just updated to windows 11 and everytime i boot up, the logo will appear and it will load just for it to black screen and not boot up. Any suggestions 

3 REPLIES 3

‎03-20-2024 09:54 AM

HP Recommended

Need to know HOW you updated to Win11.  Were you offered it through Windows Update? Or did you download an ISO, make a boot USB, and update from that?



I am a volunteer and I do not work for, nor represent, HP
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‎03-20-2024 03:03 PM

HP Recommended

No i was trying to shut down my pc and accidentally hit update and restart, ever since i’ve done that it’s caused this issue 

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‎03-20-2024 04:28 PM

HP Recommended

Here is an HP document regarding things to do if your computer does not boot or start:


https://support.hp.com/us-en/document/ish_3974055-3873564-16



I am a volunteer and I do not work for, nor represent, HP
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