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HP Recommended
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Android 4.1 - 4.3.1 Jelly Bean

Hi.
Can i download the firmware ROM to Slate 21 Pro? I can't find it on HP support site.

2 REPLIES 2
HP Recommended

Hello

 

sorry I can't find such ROM but I found this page that explain hoe to do a Factory reset

https://support.hp.com/us-en/product/hp-slate-21-s100-all-in-one-series/5381150/document/c03915683

 

bye

 

HP Recommended

Thank you, I have that too but it does not work, still getting Google Play and service errors.

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