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HP Recommended
Dear All, My laptop has a SIM port but I can not find the cellular network in my network. What should I do?
My laptop is HP Elite book 11th Gen
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
You must open the Device Manager, go to Network driver and see if any of these drivers are present
Intel® XMM™ 7360 LTE Advanced Cat 9
Qualcomm® Snapdragon™ X55 5G LTE Cat 20
if they are not there, you do not have the internal module, and you must buy it separately.
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended
Hi @Derick_2024
indicate the laptop model please , you may have the SIM slot, but not have the internal module to recognize SIM cards.
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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HP Recommended
My laptop model is HP EliteBook 850 G8 Notebook PC
HP Recommended
You must open the Device Manager, go to Network driver and see if any of these drivers are present
Intel® XMM™ 7360 LTE Advanced Cat 9
Qualcomm® Snapdragon™ X55 5G LTE Cat 20
if they are not there, you do not have the internal module, and you must buy it separately.
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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