• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion All-in-One - 23-p110
Microsoft Windows 10 (64-bit)

I want to reset my computer with all original drivers and such, like a factory restore but it wont do it using the factory reset so I was wondering if there was a recovery disc available for the

HP Pavilion All-in-One - 23-p110

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your PC originally came with W8.1 from HP.

 

HP no longer sells recovery W8.1 disks for your model, but you can still order a set from this vendor at the link below.

 

Make sure you select the recovery disk set for your PC's product number.

 

http://www.computersurgeons.com/search.aspx?searchterm=+23-P110

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Your PC originally came with W8.1 from HP.

 

HP no longer sells recovery W8.1 disks for your model, but you can still order a set from this vendor at the link below.

 

Make sure you select the recovery disk set for your PC's product number.

 

http://www.computersurgeons.com/search.aspx?searchterm=+23-P110

HP Recommended

Thank you so much for your help, I purchased the recovery disk for my computer and it fixed the problem 100% I was able to factory reset my PC and now it is as good as new thank you so much!!!!  Thumbs up to you, and 5 Stars.👍🌟🌟🌟🌟🌟

HP Recommended

You're very welcome.

 

Glad to have been of assistance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.