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Locked

‎05-29-2020 07:45 AM

HP Recommended
Product: Exa
Operating System: Microsoft Windows 10 (64-bit)

Redscreen!!! Factory processing error occurred. 

Phase : Direct -1st WinPE 

945:***ERROR *** an error has occurred during the 1st offline phase! 

Summary : unable to find or drive UKWT64SL-S from the base OS

 

1 person had the same question
1 REPLY 1

‎05-29-2020 06:43 PM

HP Recommended

@WALUMAN 

Unfortunately, there is no simple fix for this; instead, you would need to be able to reinstall Windows.

 

Please provide the detailed product number for your PC for further assistance, and tell us the age of it.



I am a volunteer and I do not work for, nor represent, HP
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