• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-19-2016 03:53 PM

HP Recommended
Product: Desktop PC

I need to restore my PC to the orginal factory settings, how do I do that?

 

Thanks

Bill

I am an HP employee
Tags (1)
39 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-19-2016 03:54 PM

HP Recommended

HP Recovery Manager can be accessd from the Start Menu, or by tapping F11 key immediately after powering on the PC. Recovery Manager is used to reinstall back to factory specs_also used to make Recovery Disk set.

 

HP has documents explaining the process for.. Vista, Windows 7, Windows 8, and Windows 10 found here:

http://support.hp.com/us-en/document/c00006110

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

Tags (1)
1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎05-19-2016 03:54 PM

HP Recommended

HP Recovery Manager can be accessd from the Start Menu, or by tapping F11 key immediately after powering on the PC. Recovery Manager is used to reinstall back to factory specs_also used to make Recovery Disk set.

 

HP has documents explaining the process for.. Vista, Windows 7, Windows 8, and Windows 10 found here:

http://support.hp.com/us-en/document/c00006110

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Tags (1)
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.