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ghgIII
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Solved!

How do I buy recovery disks?

HP Recommended
HP Pavilion 590-p0000nj
Microsoft Windows 10 (64-bit)

The desktop was released July 2018, but is not supported by the HP Cloud Recovery.

How do I order recovery disks or USB stick from HP?

 

Thank you. George

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Paul_Tikkanen
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HP Recommended

Hi, George:

 

Did you confirm that your PC was not supported by the cloud recovery tool at the link below?

 

http://support.hp.cloud-recovery.s3-website-us-west-1.amazonaws.com/

 

If so, here is the link to order recovery media for your PC...

 

https://support.hp.com/us-en/mediaorder/HP-Pavilion-Desktop-PC-590-p0000a/19390500/model/22882681/so...

 

The other option is to use the Microsoft media creation tool which you can use to make bootable installation media to reinstall W10 at no cost.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

View solution in original post

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
132,103 122,280 20,099 30,822
Message 2 of 2
Flag Post
HP Recommended

Hi, George:

 

Did you confirm that your PC was not supported by the cloud recovery tool at the link below?

 

http://support.hp.cloud-recovery.s3-website-us-west-1.amazonaws.com/

 

If so, here is the link to order recovery media for your PC...

 

https://support.hp.com/us-en/mediaorder/HP-Pavilion-Desktop-PC-590-p0000a/19390500/model/22882681/so...

 

The other option is to use the Microsoft media creation tool which you can use to make bootable installation media to reinstall W10 at no cost.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

View solution in original post

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