How do I create a password for my All-in-One?

[Rita0154]

I have an All-in-One desktop.  I have facial recognition to start up my computer but I really need to add a password in case I need for a family member to use my computer when I am not personally available.   Can someone please tell me how to do this?  Sign-in Options tells me that password option is not available. 

[Sneha_01]

Hi @Rita0154,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you want to add a password to your All-in-One desktop in addition to using facial recognition, and you see that the password option is not available in the Sign-in Options, follow these steps to set up a password:

1. Verify Your Account Type

Ensure that your account is a local account rather than a Microsoft account. Password options might be restricted based on the type of account you're using.

• Local Account: You can set a password directly.
• Microsoft Account: If you’re using a Microsoft account, the password option should be available.

2. Set Up a Password for a Local Account

If you are using a local account:

Open Settings:

• Press Windows Key + I to open Settings.

Navigate to Accounts:

• Go to Accounts > Sign-in options.

Add or Change Password:

• Under Password, you should see options to add or change your password. Click Add to set up a new password if one is not currently set.

Follow the Prompts:

• Enter a password, confirm it, and add a password hint if desired.

3. Add a Password to a Microsoft Account

If you are using a Microsoft account:

Open Settings:

• Press Windows Key + I to open Settings.

Navigate to Accounts:

• Go to Accounts > Your info.

Sign in with a Microsoft Account:

• Ensure you are signed in with a Microsoft account. If you are not, click Sign in with a Microsoft account instead and follow the prompts to switch.

Change Your Microsoft Account Password:

• Visit Microsoft's account security page to manage your Microsoft account settings and change your password.

Sign-in Options:

• After setting up or changing your Microsoft account password, return to Settings > Accounts > Sign-in options. You should now see the password option available.

4. Check for Group Policy Restrictions

If the password option is still not available:

Open Local Group Policy Editor:

• Press Windows Key + R, type gpedit.msc, and press Enter.

Navigate to Password Policy:

• Go to Computer Configuration > Windows Settings > Security Settings > Account Policies > Password Policy.

Check Settings:

• Ensure there are no restrictions preventing you from setting a password. If settings are configured to disallow password changes, you may need to adjust them

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support