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HP All-in-One - 24-df0042ds

I have an All-in-One desktop.  I have facial recognition to start up my computer but I really need to add a password in case I need for a family member to use my computer when I am not personally available.   Can someone please tell me how to do this?  Sign-in Options tells me that password option is not available. 

1 REPLY 1
HP Recommended

Hi @Rita0154,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If you want to add a password to your All-in-One desktop in addition to using facial recognition, and you see that the password option is not available in the Sign-in Options, follow these steps to set up a password:

1. Verify Your Account Type

Ensure that your account is a local account rather than a Microsoft account. Password options might be restricted based on the type of account you're using.

  • Local Account: You can set a password directly.
  • Microsoft Account: If you’re using a Microsoft account, the password option should be available.

2. Set Up a Password for a Local Account

If you are using a local account:

Open Settings:

  • Press Windows Key + I to open Settings.

Navigate to Accounts:

  • Go to Accounts > Sign-in options.

Add or Change Password:

  • Under Password, you should see options to add or change your password. Click Add to set up a new password if one is not currently set.

Follow the Prompts:

  • Enter a password, confirm it, and add a password hint if desired.

3. Add a Password to a Microsoft Account

If you are using a Microsoft account:

Open Settings:

  • Press Windows Key + I to open Settings.

Navigate to Accounts:

  • Go to Accounts > Your info.

Sign in with a Microsoft Account:

  • Ensure you are signed in with a Microsoft account. If you are not, click Sign in with a Microsoft account instead and follow the prompts to switch.

Change Your Microsoft Account Password:

Sign-in Options:

  • After setting up or changing your Microsoft account password, return to Settings > Accounts > Sign-in options. You should now see the password option available.

4. Check for Group Policy Restrictions

If the password option is still not available:

Open Local Group Policy Editor:

  • Press Windows Key + R, type gpedit.msc, and press Enter.

Navigate to Password Policy:

  • Go to Computer Configuration > Windows Settings > Security Settings > Account Policies > Password Policy.

Check Settings:

  • Ensure there are no restrictions preventing you from setting a password. If settings are configured to disallow password changes, you may need to adjust them

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

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Sneha_01- HP support
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