How do I get in touch with the HP Support Technician who was helping me yesterday but didn't finish

[Lightning76]

How do I talk to the or a HP technician who was working with me from afar (had internal control of my computer for over 8 hours -- great person even told his supervisor of his great work but we were not able to finish my fixes -- I have a case # -- I need to TALK to someone -- I had no trouble finding a person to talk to yesterday.  Thanks for any help

[Nal_NR]

Hi @Lightning76,

Welcome to the HP Support Community. 

I'd be happy to help you! 

To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you reach out to our phone support.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

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