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01-26-2024 10:28 AM
How do I talk to the or a HP technician who was working with me from afar (had internal control of my computer for over 8 hours -- great person even told his supervisor of his great work but we were not able to finish my fixes -- I have a case # -- I need to TALK to someone -- I had no trouble finding a person to talk to yesterday. Thanks for any help
01-29-2024 07:47 AM
Hi @Lightning76,
Welcome to the HP Support Community.
I'd be happy to help you!
To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you reach out to our phone support.
For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee