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HP Recommended
HP Pavilion 21-h010 TouchSmart All-in-One Desktop PC (ENERGY STAR)
Microsoft Windows 10 (64-bit)

I tried holding down the F2 button on restart but it did not take me to BIOS, I am trying to see if I have TPM, and enable it if I do. I cannot get my PC to print to any of my printers! It will not upgrade to Windows 11 without TPM 2.0.

 

Also need to know how to find what motherboard I have so I can see if TPM module can be added if needed.

 

Be kind, I am an older person with little tech knowledge, but trying to do this! 

 

Thanks in advance.

1 REPLY 1
HP Recommended

Hi:

 

Your PC does not have a TPM 2.0 security device, so there is no need to go into the BIOS to try and look for the setting to enable it.

 

You get into the BIOS by restarting the PC, immediately press/tap the ESC key to get the menu of options.

 

Select the F10 setup option and press the enter key.

 

Let's say for arguments sake that your PC had a TPM 2.0 security device.

 

Your PC's processor falls way short of the W11 AMD processor hardware requirements.

 

If you want to upgrade to W11 on your PC you would have to use one of the several W11 hardware check bypass methods to upgrade to W11.

 

I found this method to be the easiest way to do that, having upgraded 11 unsupported HP and Dell PC's to W11.

 

https://dongknows.com/steps-for-windows-11-upgrade-on-unsupported-hardware/ 

 

Before you try and upgrade your PC to W11, I recommend that you make a system image of your current W10 installation prior to updating to W11, so you can easily reinstall W10 in the future.  I used the free Macrium Reflect software to do that, under the Backup at Home section. 

 

Along with the system image, make sure you create the bootable DVD or USB rescue drive you boot from to access the system image stored on your portable hard drive.

 

Macrium Software | Reflect Free Edition

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