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HP Recommended
HP Pavilion 590-p0103wb
Microsoft Windows 10 (64-bit)

I simply want to know where I can purchase, on line, with a credit card the recovery media for my desktop that is out of warranty!

1 REPLY 1
HP Recommended

HI @Tanderson2503 

 

The following suggestions may not apply but your PC has a Sunflower MB.

 

Not much HP downloadable software available online for your product. HP is not offering OS recovery media for your PC.

 

I only see a BIOS update for your PC at this Site, This BIOS update (F.41) is for the Sunflower MB, SSID 8433. This BIOS update may not install if it is older than your PC's current BIOS version.

 

Many PC's having the Sunflower MB have received a faulty BIOS update (F.57) from either HP Support Assistant or Windows Update. Some PCs having BIOS version F.57 can run Windows but are unstable. Some PCs are now paper weights.

 

What is the condition of your PC? If you can run Windows for any length of time and your PC is using BIOS version F.57 try installing BIOS update (F.58) available at this HP Site. This update should install and fix the problem.

 

You will have to use the steps at this Site to fix the BIOS if your PC can POST but you cannot load Windows or you cannot reinstall W10 clean.

 

You should immediately install Windows 10 clean after fixing the BIOS if you could not routinely install BIOS version F.58 within the current OS environment. That is, you had to use Hiren's boot media and the Aptio V AMI Firmware Update Utility to fix the BIOS outside of the operating system.

 

Download the Windows 10 Installation Tool Here and create bootable W10 installation media on a different PC.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.