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‎04-08-2024 03:14 PM

HP Recommended
Product: HP ENVY Laptop - 13-ba0553sa

Hello, I really hope someone can help me with this.

My webcam driver was accidentally uninstalled from my device and i cannot find out how to reinstall it. 

I have tried to reinstall the driver via the hp driver page but my device (System Model HP ENVY Laptop 13-ba0xxx)
and windows operating system (Windows 11 Version 23H2 OS Build 22631.3374) do not appear as options- it only allows me to select my device with windows 10 (here the webcam driver is not listed).

Any help is appreciated!

Category:
1 person had the same question
1 REPLY 1

‎04-08-2024 09:26 PM

HP Recommended

Here's a video from HP Support about reinstalling the webcam driver:


https://www.youtube.com/watch?v=QYk-C9g_-p8



I am a volunteer and I do not work for, nor represent, HP
Reinstalling an HP Webcam Driver in Windows | HP Computers | HP Support
Reinstalling an HP Webcam Driver in Windows | HP Computers | HP Support
youtube.com/watch?v=QYk-C9g_-p8
This video shows how to reinstall the HP webcam driver in Windows on your HP computer. If you recently updated Windows or performed a software update and are facing problems with your webcam, reinstall the driver to get your webcam working again. Chapters: 00:00 Introduction 00:22 Open Device ...
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