How do I resell my HP All in One Desktop

[Guessgirlshell]

Update with Windows 11. My photos are still in one drive. It says they will disappear if I don't pay soon . Also with photo s in one drive when I go to print it will NOT let me choose the size of my photo. No option! And then prints a FULL page even if I want a 4x6. Ugh! Thought I won. Did not win

[itsmyname]

@Guessgirlshell -- My photos are still in one drive. It says they will disappear if I don't pay soon .

Yes, if you have been "over-quota" for a long time, and have not paid to get a larger quota, and have not removed some pictures from OneDrive, that is what may happen.

Also with photo s in one drive when I go to print it will NOT let me choose the size of my photo. No option! And then prints a FULL page even if I want a 4x6. 

Hmm.  I think that the Microsoft computer programmers would have added code to "scale" the image. Sounds easy to do.  Or, when you are in the "print" dialogue window, can you select some other size of paper, e.g., "envelope", and then let it print on the top few inches of a 8.5-by-11 sheet of paper?

[Guessgirlshell]

Beemer HELP?  I THOUGHT Windows 11 fixed my issues.  I have no idea what I was looking at yesterday BUT...my photos are STILL in One Drive.  One Drive is still frozen and MS is still asking for 69.99 to unfreeze them.  Saying I will lose all my One Drive info by April if I don't pay.   Does this sound right to anyone????

Also when try to print anything from one drive a screen pops up but NO LONGER gives me the option of what size I want to print.  It will ONLY print a full page.  I am exactly back where I started with these issues.  

I dont know what to do.  It would seem I could store my photos in my CPU without using the One Drive app?  Am I wrong?  Maybe since they froze everything is the reason I cannot choose my print size?  This is all just too much.  UGH

[Guessgirlshell]

Hi!  It will let me chose everything EXCEPT print size.  It says Print size but you cannot click on it.  It does nothing.

[BeemerBiker]

On drive default is 1TB so you cannot have more than that I would suspect. 

What do you mean by OneDrive is frozen?  Can you cut and paste any of the files from OneDrive to another place on your hard drive?

What is the size and file count?  Mine is shown below (mostly empty as I do not use it)

By default there are 4 folders" Docs, Pics, Music and Email attachments.

If the Picture folder is, for example, 750gb then you can cut and paste it to another place on your hard drive.  Since the cut frees up space then it will always fit on the same hard drive.  When removed from the local OneDrive it will be removed from the cloud OneDrive.

You can also obtain a 1TB USB3  flash "external drive" and do the same.  However you should NEVER cut from hard drive to USB.  Always copy.  There is always the possibility the drive, even new SSD, has a problem.  The error "buffer overrun" caused me to have to recover almost 2TB of mp4 files using a recovery app when I did a cut and paste instead of a copy. If you have a BlueRay burner you can archive 23gb or 46gb at a time to quickly reduce the cloud size.  Prices for internal in $50 range make it easy to swap out the existing DVD if you have one.. External USB3 Blue-Ray in $100+ range. No software is need as windows can burn to the media easily.

Once you confirm the copy to USB was successful  you can delete what you want from OneDrive.   You may want to make a note of what you deleted to remember it is on the flash drive. 

[Guessgirlshell]

I guess I have tons of photos.  It says I have 5 GB of storage in One Drive but I have far surpassed that with 32 GB...of ONLY PHOTOS and scans of my artwork.  Says I have till Aug to fix it or everything will be gone.  I ordered an external hard drive and will COPY my photos there.  I am hoping this will solve my problem.  My son believes it will.  I do need to print some of artwork and since I have a perfectly fine HP printer I wish I could still use it.  But as stated it will no longer let me chose what size printout I want...though all the other features of printing are available to me.  I think this only happened since they FROZE my one drive app.  Hoping I will be able to print off of my external hard drive.  Of course I could take that anywhere and have prints made but I HAVE a perfectly fine printer.  Very frustrating.  I never paid a penny before I got this new HP less than one year ago.  I had windows 7 before but it was almost the same exact all in one.  This is wearing my brain out.  For real.  TY for trying to help me

[BeemerBiker]

What printer do are you using?  HP just released a firmware upgrade for their 7800 series and it is not yet on the public download.  "Web Services"

Details and download are here

https://h30434.www3.hp.com/t5/Desktop-Wireless-and-Networking/I-have-a-HP-7800-that-has-worked-fine-...

[TedMittelstaedt]

OneDrive is actually very good for people like you who are computer neophytes.

Of course if you decide you would rather LEARN than PAY then OneDrive is a very BAD option.  But you would be VERY SURPRISED by the number of people who will PAY to NOT LEARN.

If you are going to store your photos locally you need to plug that external drive in, copy ALL your pictures to it, then for extra good measure unplug it and plug it into another PC and make SURE your photos are on it.  Then on your regular computer go into Settings, Apps and UNINSTALL onedrive.  You will get horrible warnings about how all your stuff will go bye bye, ignore them.

Once OneDrive is uninstalled plug your external drive back in. Then, copy ALL your data FROM the external drive to your local C drive.  NEVER EVER only have ONE of these locations where you have your data stored - that is, when you take a picture, get in the habit of dragging it both to the external drive and to the local folder.  ALWAYS STORE DATA IN A MINIMUM OF TWO LOCATIONS!!!  Even the Empire stored multiple copies of the Death Star plans that's how the Rebellion was able to steal them and the Empire was able to build another one.

Be VERY WARY of so called "free photo organizers" you can download from Amazon, itunes, etc.  Many of these when you install them immediately call home to some server on the Internet and start uploading stuff to "the cloud" then start demanding blackmail/ransom for "more cloud space"  Its fine to run itunes/icloud/i-whatever-the-heck on your PC and sync it to your phone  - but as soon as new pics appear in it - drag them OUT of it to your local folders so that the "cloud" doesn't fill up.

You will need to re - uninstall onedrive EVERY TIME the computer does a feature update.  Microsoft is a p r i c k about this as they always reinstall it during feature updates.

Lastly, NEVER EVER EVER EVER  E V E R pay money to ANY popup you EVER get on your computer that demands money for ANYTHING.  Instead, immediately run an antivirus scanner on the PC multiple times.

[Guessgirlshell]

I did install Windows 11.  The problem is with One Drive.  It seems to be "THE ONLY PLACE" where all my things are stored and MS wants 69.99 a year for storage space.  NEVER paid for storage space before. All I have is photos and artwork.  SO I have a notice from MS that One Drive is frozen, which I am thinking is the REASON when I try to print something it will not let me CHOOSE the size of print I want.  It was NOT like this before.  I think I stated I have ordered an external hard drive suggested by my son.  One time purchase instead of yearly money to MS.    Hopefully this will fix the issue.  If not I will be selling this and going to Apple

[itsmyname]

@Guessgirlshell -- in the jargon of computers, there is a difference between "copying" files from your OneDrive folder onto an external disk-drive, and "moving" the same files from the same OneDrive folder onto the same external disk-drive.

Only the "move" will remove your files from the MIcrosoft "cloud", to increase the space under your "quota".

Are you annually paying for "Microsoft Office 365" ?  That includes 1000 Gbytes of storage. -- much more than each customer's "free" quota.