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‎06-30-2019 05:19 PM

HP Recommended
Product: HP Pavilion 23-b320 All-in-One Desktop PC
Operating System: Unknown

When I go into the PC Settings and click the complete restore option, it says that I have to insert the media disks that came with the computer.  We recently moved, and I think these were thrown out with the box 😞   What options to I have?

1 REPLY 1

‎06-30-2019 06:06 PM - edited ‎06-30-2019 06:09 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

I can't find your PC using Pavilion 23-B320 All-In-One. Check this (Link) for tips on finding the product number.

 

HP may have recovery software available for purchase or you might be able to get recovery media at:

 

Computer Surgeons

Best2Serve

 

Windows: 7, 8.x, or 10 can be downloaded from Microsoft or an approved affiliate.

 

You would then install drivers for your PC from a HP download site. 

 

Regards

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