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ajmquinn
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How do I update BIOS if not an update in Support do MSN support ask me to do it by contacting HP?

HP Recommended
pavilion 570
Microsoft Windows 10 (64-bit)

MSN can not help me with problem of windows 10 not waking up after being in sleep mood goes to white screen.  They say may BIOS is outdated and contact HP  but can not find a phone number to same.  and No BIOS update in HP support . Anyone have any answers

2 REPLIES 2
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 3
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HP Recommended

@ajmquinn Welcome to HP Community!

 

Please provide the correct product number. Also, check the BIOS version on your computer.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 3 of 3
Flag Post
HP Recommended

@ajmquinn

 

Please provide the product number.

 

 

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