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Kapiya19
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Message 1 of 2
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Flag Post

How do i reset admin pin code or password

HP Recommended
HP All-in-One - 20-c434
Microsoft Windows 10 (32-bit)

Hi there!  How do i reset the log in pin or password?  I just bought this computer second hand but I cannot contact the seller to ask for the originial pin. 

Thank you in advance for any help on this!

1 REPLY 1
WAWood
Level 16
Level 16
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Message 2 of 2
Flag Post
HP Recommended

@Kapiya19 

This is basically why you don't buy used PCs.

 

Passwords can NOT be recovered; instead, they have to be reset.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true



I am a volunteer and I do not work for, nor represent, HP
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