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HP Recommended
HP 15s-fq0000 Laptop PC (8TH59AV)

A couple of hours ago I took delivery of my new laptop (HP 15s-fq0004na Laptop - Intel® Pentium®) After setting up I look around and it is telling me my Warranty has 6 months and 25 days left. The specs on the HP website claim it has a one year warranty.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Mike_Oxlongest 

 

Yes, typical consumer model Warranty included with the device is one year.

 

NOTES

In general, Warranty date is updated after purchase and registration of the device.

If the device is not registered, or if there are other issues, submit a Warranty Dispute form.

 

 

Warranty Dispute

 

The original warranty date is set at manufacturing and perhaps by the merchant who sells the device to the consumer.

 

If the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

 

NOTE: Trouble opening Dispute form? Try using the Microsoft Edge Browser

 

 HP PCs, printers - Dispute a warranty status 

 

Reference

 HP Customer Support - Product Warranty Check

Select your Region / Country

Enter the necessary information

Find and have available your receipt / proof of purchase.

 

=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-

References / Resources

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

HP Laptop 15s-fq0004na (893F7EA)  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Mike_Oxlongest 

 

Yes, typical consumer model Warranty included with the device is one year.

 

NOTES

In general, Warranty date is updated after purchase and registration of the device.

If the device is not registered, or if there are other issues, submit a Warranty Dispute form.

 

 

Warranty Dispute

 

The original warranty date is set at manufacturing and perhaps by the merchant who sells the device to the consumer.

 

If the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

 

NOTE: Trouble opening Dispute form? Try using the Microsoft Edge Browser

 

 HP PCs, printers - Dispute a warranty status 

 

Reference

 HP Customer Support - Product Warranty Check

Select your Region / Country

Enter the necessary information

Find and have available your receipt / proof of purchase.

 

=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-

References / Resources

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

HP Laptop 15s-fq0004na (893F7EA)  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.