How shall I install operating system after hard drive replacement of my hp all in one 24-b016?

[Lingao]

Thank you, Paul. I tried to call a few numbers, spent one hour, cannot get a real person of hp to help me. I really don't know what to do.

[Paul_Tikkanen]

Hi, Lin:

There is only one other thing you can try that I know of, since you have the option to boot from the DVD drive under the legacy boot settings.

Create a bootable W10 installation DVD with the Media creation tool at the link below.

Download the 64 bit W10 ISO file instead of creating the USB installer.

You will need access to another working windows PC for this process.

https://www.microsoft.com/en-us/software-download/windows10

I have zipped up and attached below, the Microsoft utility that you can use to burn the ISO file to a DVD so that it is bootable.

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-24-b000-All-in-One-Desktop-PC-series/10...

That will at least get your PC operational again if you can boot from the W10 installation DVD.

[Lingao]

Hi Paul,

Thank you very much for your suggestions.

Before I start the process, I have 2 questions:

1. Shall I download the 64 bit W10 ISO file to my pc (the hp pc I'm trying to recover is my husband's) or to a re-writable DVD?

2. The zip file you created for me to make a bootable DVD seems for window7, while my pc's os is winsowsXP, shall I open the file at my pc or I need to find a pc using windows7?

Regards,

Lin

[Paul_Tikkanen]

Hi:

If your husband's PC is not working, yes download the ISO file to your PC.

Yes, it was designed for W7 but it can be used to create a bootable DVD or USB flash drive for any version of Windows ISO file (W8, 8.1, W10).

According to the system requirements for the tool, you need to run it on a PC with W7 or newer installed.

So, here is what you can do instead of using the tool I attached yesterday.

Download and install this free DVD burning software.  I use it all the time.

https://download.cdburnerxp.se/minimal/8327074fd625d4dd91397ca02ad41987/5e908e72/cdbxp_setup_4.5.8.7...

Open the program and you will get a menu window.

Select the Burn ISO file option, browse to where you downloaded the ISO file and burn it at the slowest speed you can, so you get a good burn of the DVD.

I just made a bootable DVD of W10 using this program the other day, because I prefer to install W10 with DVD's instead of USB flash drives when I have that option.

[Lingao]

Hi Paul,

I have just downloaded the W10 64bit ISO file to my computer.

When I click the link you provided today to download the DVD burning software, the web page was not showed, instead I saw:

This site can’t provide a secure connection

download.cdburnerxp.se uses an unsupported protocol.

details showed:

The client and server don't support a common SSL protocol version or cipher suite. This is likely to be caused when the server needs RC4, which is no longer considered secure.

Do you have any idea what I shall do to continue?

Lin

[Lingao]

Sorry, I missed one line above the detail showed:

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

[Paul_Tikkanen]

Interesting.

I tested the link myself and downloaded the file.

Try it directly from the website...

https://www.cdburnerxp.se/en/download

Click on the 'More download options' link under the Download latest version' link.

Download this 32/64 bit version 

Default installer
(Without installCore)

If you still can't download the file, and you are using Internet Explorer 8, that is most likely the issue.

You need to be using the last version of the Firefox browser that was supported for XP.

https://www.mozilla.org/en-US/firefox/new/

[Lingao]

Hi Paul,

I was using Google Chrome as browser, which did not allow me to open the sites you suggested.

So I downloaded and used the last version of the Firefox browser as you advised, followed your instructions, finally downloaded the burner file: cdbxp_setup_4.5.8.7128_minimal.exe. Is this the correct one?

If yes, now I should open the file, get a menu window, then select Burn ISO file ...

Before I am going to do so, I'd like to check with you about the type of the blank DVD. The one I have is DVD+R of 4.7GB. Is it not big enough? since I saw the Win10 ISO file is nearly 5.3GB. According to your experiences shall I prepare a bigger or a double layer DVD?

Thanks a lot for your kind helps.

Lin

[Paul_Tikkanen]

Hi:

Yes, that was the right file to download.

Run the exe file, and it will install the program.

After the program installs, you may have to close it and reopen it to get the menu which will look like this...

I did not realize the file was that big.

I used a DVD-R, but I don't think it makes a difference.

The CD burner XP program burned the  W10 ISO file successfully (regardless of the file size), onto my 4.7 GB DVD-R.

I've already booted from it to see that it works.

I have not used it to install W10 yet, because I am waiting for a solid state drive that I ordered from Amazon to show up.

Huge shipping delays for non-essential items due to the pandemic.

[Lingao]

Hi Paul,

I got the image you provided, on which I selected Burn ISO image, then got the right fileWin10...., however after click the button Burn disc, a window pop up, indicated Required DVD is 5.05 GB free (DVD DL), and Present is 4.38 GB, actually mine is 4.7 GB.

So, I am stuck again.

Lin