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‎01-18-2019 05:37 PM

HP Recommended
Product: Example: Pavilion 500
Operating System: Microsoft Windows Vista (64-bit)

Hey I am RA, when I turn on my  desktop it just shows a blue screen that says Recovery with other words on it. I am trying to fix it but don’t know how.

1 person had the same question
1 REPLY 1

‎01-18-2019 08:56 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Please provide the specific product number of your PC.

 

Please provide all bluescreen details you see when you turn on your PC.

 

Windows Vista is not supported by Microsoft; no security updates.

 

Your PC's operating system is vulnerable to malware and zero day exploits when you are connected to the net.

 

Regards

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