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HP Recommended
HP All-in-One - 20-r012in (ENERGY STAR)
Microsoft Windows 8.1 (32-bit)

My system was all in one PC - HP All-in-One - 20-r012in (ENERGY STAR). It was working fine for the past 4 years. But the system failed suddenly in the past week and when serviced with local computer service center, we found that the hardisk has collpased. When trying to use recovery, the hardisk wouldnt start and out of no option, I have puchased new hardisk and installed it. But now the issue is the OS which needs to recovered from the old faulty hard disk to the new one. How to do this as I cannot buy new OS just because the hardisk has gone.

Thanks

Naveen Kumar. R
1 REPLY 1
HP Recommended

Hi

I would try here...

https://www.microsoft.com/en-gb/software-download/windows8iso

 

Also if / when the OS is installed then try some or part or all of this...

This First part only works when a valid Recovery Partition is enabled.

If it displays an error message then move onto the Second part,
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.

Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.

Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-
This may require another PC. Find and Download your .iso from…
W8.x  should activate automagically from the embedded licence key.)
https://www.microsoft.com/en-us/software-download/windows8ISO

Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.

W8 Repair.pngRecovery Reinstall.png

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