-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- How to correct error 0xc0e90002 at PC boot up?

Create an account on the HP Community to personalize your profile and ask a question
01-05-2024 06:08 AM
Hi @Marusik58,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Error code 0xc0e90002 is not a specific error code associated with HP laptops, and it's possible that it could be related to various issues. However, here are some general steps you can take to troubleshoot and resolve boot-up errors on an HP laptop.
Restart your Computer: Sometimes, a simple restart can resolve temporary issues. If the error persists, proceed to the next steps.
Check for External Devices: Disconnect all external devices (USB drives, external hard drives, printers, etc.) and see if the error persists. Sometimes, a malfunctioning external device can cause boot issues.
Boot into Safe Mode: Boot your computer into Safe Mode to see if the issue persists. Safe Mode loads only essential drivers and might help you identify if a third-party driver or software is causing the problem.
- To boot into Safe Mode, restart your computer and press the F8 key repeatedly as it boots up. This may vary depending on the model.
Run Startup Repair: If you have a Windows installation or recovery disc, you can use it to run the Startup Repair tool.
- Insert the Windows installation or recovery disc.
- Restart your computer and boot from the disc.
- Choose the "Repair your computer" option and then select "Startup Repair."
Check Disk for Errors: Use the built-in Windows utility to check for and fix disk errors.
- Open a Command Prompt as Administrator.
- Type chkdsk /f and press Enter.
- Follow any on-screen prompts and restart your computer.
System Restore: If you have a restore point created before the issue started, you can try using System Restore.
- Boot from a Windows installation or recovery disc.
- Choose the "Repair your computer" option and then select "System Restore."
Update Drivers: Ensure that all your drivers are up to date. Visit the official HP website and download the latest drivers for your laptop model.
Perform a System Reset or Reinstall Windows: As a last resort, you may consider performing a system reset or reinstalling Windows. This will erase all data on your system drive, so make sure to back up important files before proceeding.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator