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HP Recommended
All-in-one 24-g062a
Microsoft Windows 10 (64-bit)

Hi,  I'm thinking of purchasing an HP 24-g062a All-in-one.  In Australia, this comes with Windows 10 Home pre-installed.  I have a legitimate copy of Windows 10 Pro, which I intend to remove from the desktop being reitired and install on this new purchase.  But how do I make sure that I don't forfeit the Windows 10 Home version in the process?  I'd like to be able to copy it to a USB or DVD so that, if I ever decide to sell the All-in-one, I can sell it with it's legitimate copy of Windows 10.

 

Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You have two options...

 

Usually, there is a recovery manager program that will allow you to make a HP recovery bootable flash drive that will restore the hard drive to its 'out of the box' condition.

 

If you don't have that option with that model (though I am all but 100% certain that you should), you can always clean install W10 by using the Media Creation Tool at the link below to reinstall windows.

 

https://www.microsoft.com/en-us/software-download/windows10

The tool will allow you to make bootable installation media (USB/DVD) and you can use installation media to install.

 

For the USB flash drive you will need an 8 GB one.

W10 will install and then automatically activate once you are connected to the internet using the key embedded in BIOS of your machine.

Then you can install the drivers and available software you need from your PC's support page.

 

https://support.hp.com/au-en/product/HP-24-g000-All-in-One-Desktop-PC-series/10734619/model/11975657

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You have two options...

 

Usually, there is a recovery manager program that will allow you to make a HP recovery bootable flash drive that will restore the hard drive to its 'out of the box' condition.

 

If you don't have that option with that model (though I am all but 100% certain that you should), you can always clean install W10 by using the Media Creation Tool at the link below to reinstall windows.

 

https://www.microsoft.com/en-us/software-download/windows10

The tool will allow you to make bootable installation media (USB/DVD) and you can use installation media to install.

 

For the USB flash drive you will need an 8 GB one.

W10 will install and then automatically activate once you are connected to the internet using the key embedded in BIOS of your machine.

Then you can install the drivers and available software you need from your PC's support page.

 

https://support.hp.com/au-en/product/HP-24-g000-All-in-One-Desktop-PC-series/10734619/model/11975657

HP Recommended
Thanks for the help!
HP Recommended

You're very welcome.

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