How to get my HP Printer from IDLE mode to Action?

[TheCruz]

The HP Printer ENVY 4510 Series AO says it is IDLE.  It will not print.  When I try to print this is what is conveyed:  The application property sheet page may not function properly.

Function address:  0X0007FF8EFA5567C, caused a protection fault  (0Xe06d7363)

[Alden4]

Hi @TheCruz,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

It seems like you're encountering a technical issue with your HP ENVY 4510 printer, and the error message suggests a problem with the application property sheet page. Here are some steps you can try to troubleshoot and resolve the issue.

• Restart the Printer: Turn off your printer, wait for a few seconds, and then turn it back on. Sometimes, a simple restart can resolve temporary glitches.
• Restart your Computer: Similarly, restart your computer to ensure that any software-related issues are cleared.
• Update Printer Drivers: Make sure you have the latest printer drivers installed. Visit the official HP website, locate the drivers for your specific printer model, and download/install them.
• Check for Windows Updates: Ensure that your operating system is up-to-date. Check for and install any pending Windows updates.
• Run the Printer Troubleshooter: Windows has a built-in troubleshooter that can identify and fix common printing problems. Go to "Settings" > "Update & Security" > "Troubleshoot" > "Additional troubleshooters" and run the Printer troubleshooter.
• Check for Software Conflicts: Some third-party software or security programs may interfere with printing. Temporarily disable antivirus and firewall software to see if it resolves the issue.
• Reinstall Printer Software: Uninstall the printer software from your computer, restart, and then reinstall the latest version from the HP website.
• Check for Paper Jams or Hardware Issues: Ensure that there are no paper jams or other hardware issues with the printer. Check the printer's display for any error messages.
• Update or Reinstall the Application: If the error is specific to a particular application, consider updating or reinstalling that application.

Remember to back up any important data before making significant changes to your system.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support