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- How to replace mouse batteries

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11-30-2016 12:42 PM
How do I change the batteries on my mouse? I have removed the top, but am stymied in attempts to remove the batteries.
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12-02-2016 04:14 PM
Thanks.
I took the mouse to local computer repair shop. The fellow there said "Brute force is needed." He used fingernails to remove the snug batteries. I had been afraid I'd damage the mouse if I did that.
11-30-2016 04:45 PM - edited 11-30-2016 04:46 PM
@haldavis, welcome to the forum.
On the negative (-) end of the battery there is a spring. You should be able to push the battery in that direction and remove it. Also, sometimes there is a piece of material to pull on to remove it.
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11-30-2016 09:08 PM
==On the negative (-) end of the battery there is a spring. You should be able to push the battery in that direction and remove it. Also, sometimes there is a piece of material to pull on to remove it.==
Did not find a spring. There is a plastic piece that straddles the two cells, i loosened it, but this did not budge the batteries, which each tight in place.
12-01-2016 05:16 PM
Thank you for the additional information, @haldavis.
You most likely won't be able to see the spring it will be behind the batteries. However, I will ask an HP Agent to help you. I have not had experience with a mouse that is that difficult to remove the bateries.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
12-01-2016 06:26 PM
Hi @haldavis,
Thanks for the post, I understand you are finding it difficult to remove the batteries from the mouse. I would like to provide my suggestion.
I will be sending you a message, request you to please check your inbox. How to check messages on HP Forums.
Please find the mouse troubleshooting articles below.
HP PCs - Wireless Keyboard and Mouse Troubleshooting
Manual for the computer. (does not have the procedure to replace the battery)
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Good Luck.
Chimney_83
I am an HP Employee