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‎04-02-2020 01:22 AM

HP Recommended
Product: ENVY All-in-One - 24-n009
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone, i was having problem with my hard drive before I got a new one installed but I don't know how to have everything restored. Please help me

 

Thank you

1 REPLY 1

‎04-02-2020 06:02 AM

HP Recommended

If that model is supported, you can look here to get a HP Cloud Recovery download

https://support.hp.com/us-en/document/c06162205

 

Otherwise you can make a Windows 10 install media from here:

https://www.microsoft.com/en-us/software-download/windows10

With a working PC, scroll down to the "Using the tool to create installation media" and follow the directions.

 


I'm not an HP employee.
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