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HP Recommended
Microsoft Windows 10 (64-bit)

I just received the new Omen 17 today and I'm having a few issues with the bios: I can't turn off Intel's rapid storage driver! Because of that I can't use advanced options of my bigger Samsung ssd, furthermore, even though I paid for this laptop and it's mine the advanced bios options seem to be locked. After trying everything I could (going to control panel, restore, etc.) the only two options I get when I got to BIOS is either to turn on raid out of two of my drives or just view properties of each. 

I don't want to nor will ever use optane memory and I don't need Rapid Storage Driver.

I thought that installing  a fresh copy of windows 10 Pro (purchased today) would fix the issue but I can't seem to do that either! When I try to boot into a new installation the system shows zero drives.

I would really like to avoid returning this laptop, it has decent specs and, apart from very dim, uncomfortable keyboard and horrible TouchPad it answers all my other needs! 

My questions are: could someone tell me how to get into the hidden/advanced part of the BIOS so I can make the necessary adjustments? If I install a fresh copy of windows free of HP bloatware would the rapid storage thing go away and, if so, how can I do that? If I can't make it work then I will just send the laptop back. I can get an ACER Nitro with better specs and more storage for $1699, just don't want to go through the hassle.

Thank you to whomever replies! 

2 REPLIES 2
HP Recommended

@HurricaneOleg 

 

The best place to look at

 

        https://www.intel.com.au/content/www/au/en/support/articles/000024079/technologies.html

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

I appreciate your atrmeot to help me but the link you recommended tells me to refer to laptop manufacturer, aka HP, which I did, spent hours, in fact, on the phone with zero results. Not a single HP tech knows what to do. I figured this would be the case. Thanks again. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.