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HP Recommended

Hello everyone

My HP Envy x360 convertible is not turning on. When i plug in the Power adapter the light indicator is not turning on too! I have tried to change the power adapter but nothing has changed.

Any help please ??

2 REPLIES 2
HP Recommended

remove the adaptor and press and hold the power button for 15 seconds now connect the adaptor and turn on the laptop

 

HP Recommended

thank you for ur reply

 

I have tried it, but nothing happened

Any other suggestions please ?

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