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‎07-09-2021 03:54 PM

HP Recommended
Product: HP Pavilion 23
Operating System: Microsoft Windows 10 (64-bit)

I have a problem with my HP Pavilion 23 All In One pc. ..I had a Windows update and i had chosen Update and Exit. 
After that i get only a black screen and my keyboard doesn't reccogniced by the computer

I tried many things to solve the problem.. i Had reconnected the memory module and the hard drive and put it back.
Also nothing happend.

 

maybe someone can help me? 

 

Gr Roelof 

 

 

Category:
1 REPLY 1

‎07-11-2021 12:40 AM

HP Recommended

Have you tried disconnecting the electrical power from the computer, then pressing the ON/OFF button, to drain any residual electrical power, and then reconnecting the electrical power?  Does it restart properly?

 

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