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Eeeee1
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Message 1 of 3
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Flag Post

Hp compaq 6000 pro ssf pc stuck on hp invent screen

‎08-12-2020 06:00 PM

HP Recommended
Product: Hp compaq 6000 pro ssf pc
Operating System: Microsoft Windows 10 (64-bit)

My desktop was working fine untill i opened my desktop and it was stuck on this hp invent screen, so i just pressed f9 and nothing happned.. please help

2 REPLIES 2
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WAWood
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Message 2 of 3
Flag Post

‎08-23-2020 11:39 AM

HP Recommended

@Eeeee1 

Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...

This issue is almost always due to a failing drive.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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Eeeee1
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Message 3 of 3
Flag Post

‎08-24-2020 09:26 PM

HP Recommended

It worked before you said that, than once i came back to login it went back to the screen.. I tried you suggestions but it didnt work.

 

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