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‎07-03-2024 01:02 PM

HP Recommended
Product: HP ENVY Desktop - TE01-1177c
Operating System: Microsoft Windows 10 (64-bit)

Hp dvd firmware version "6hsm" download Windows 10

1 REPLY 1

‎07-04-2024 06:25 AM

HP Recommended

The statement of Hp dvd firmware version "6hsm" seems to be OK.  It has nothing to do with the rest of the statement "download Windows 10"

What are you asking?  Are you asking for help with Windows 10 download?

If you need the install media for Windows 10, you can make it from this Microsoft download

https://www.microsoft.com/en-us/software-download/windows10

With a working PC, scroll down to the "Using the tool to create installation media"
and then follow the directions. You can make either the DVD or USB. Use this new media to install Windows 10.
When the install asks for the product key, click the "I don't have a product key" option to continue,
then the install will continue. It will be activated once it connects to the internet, as it uses a digital key.


I'm not an HP employee.
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