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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-10-2019 02:21 AM

HP Recommended
Product: Probook 6450n
Operating System: Microsoft Windows 10 (64-bit)

I did a reset on my hp laptop today...after a while a found a notification came on screen saying someting went wrong with the reset and that  i should restart my pc....but when i restart jus after the hp logo it the screen goes black the restarts again and again....did a run it test and it failed (disk not instaled) but hard disk test passed....

Do i need a new operating system installed..

Please help

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