cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Reenes
New member
1 0 0 0
Message 1 of 1
82
Flag Post

Hp keeps restarting

‎12-10-2019 02:21 AM

HP Recommended
Product: Probook 6450n
Operating System: Microsoft Windows 10 (64-bit)

I did a reset on my hp laptop today...after a while a found a notification came on screen saying someting went wrong with the reset and that  i should restart my pc....but when i restart jus after the hp logo it the screen goes black the restarts again and again....did a run it test and it failed (disk not instaled) but hard disk test passed....

Do i need a new operating system installed..

Please help

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation