Hp pavilion 20 all in one pc

[Cain26]

Just got The Hp pavilion 20 All in One Pc got it from a thrift shop and had to buy a power cord and I just need help with the power on password Just need help by passing it

[Kuroi_Kenshi]

Hi @Cain26,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your PC!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Obtain Proof of Ownership:

• Ensure you have proof of purchase or ownership, as you may need it if you contact HP support.

Attempt a Power Reset:

• Turn off the computer.
• Unplug the power cord.
• Press and hold the power button for about 15 seconds to drain any residual power.
• Reconnect the power cord and try to turn on the computer again.

Use HP Recovery Manager:

• If the PC does not have a password set at the BIOS level but rather at the user account level, you can use the HP Recovery Manager:
  • Turn on the computer and press F11 repeatedly until the recovery environment loads.
  • Follow the on-screen instructions to perform a system recovery or reset.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,