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Liberty19 Student
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Hp streams with a message, Boot Device Not Found, Please install an operating system, HardDisk (3F0)

14-ax022nr
Microsoft Windows 10 IOT

Hi, so I have a hp stream laptop (white) was trying to factory reset it to sell. Wasn't working so I was on youtube watching videos to help me do the factory reset. Instead I ended up with a black screen. Saying-

Boot Device Not Found

Please install an operating system on your hard disk.

Hard Disk (3F0)

F2 System Diagnostics

For more information, please visit: www.hp.com/go/techcenter/startup

 

Which I did and went through all of the steps and still have the black screen with the message...

Not sure what to do with it from this point. 

This computer doesn't have a batterie that is removeable 

 

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Hp streams with a message, Boot Device Not Found, Please install an operating system, HardDisk (3F0)

Hi! @Liberty19,

 

Have you tried installing the operating system using the recovery discs?

 

Perform the following procedures to resolve this issue:


Procedure 1: Run diagnostics to rule out other hard drive issues.
Start or restart the computer.
Press F2 repeatedly during start up to enter the HP PC Hardware Diagnostics UEFI utility.
Select Component Tests > Hard Drive > Quick Test.
Select drive C:.
Click Run Once.
Once the test completes, results are displayed on screen. 

If the drive passes all tests, continue to Procedure 2. 

If the drive fails any of the tests, write down the failure ID (24-digit code) and contact HP Customer Support for further assistance.

 

Procedure 2: Ensure Legacy Support, under Boot Options, is DISABLED.
NOTE: If legacy boot support is enabled, you will NOT be able to see the Intel Optane entry as described in Procedure 3.
Start or restart the computer.
Press F10 repeatedly during start up to enter the BIOS configuration utility.
Check Legacy Support and disable if it is enabled: 

System Configuration > Boot Options > Legacy Support 

or 

Boot Options > legacy Support

If Legacy Support is ENABLED, change it to DISABLED, save the changes and exit,

 

Refer this article to know more information about Boot Device Not Found Errors. Click Here

 

Let me know if this helps!

Have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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