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- Hp14 computer won't go on or turn of and won't charge. Power...

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08-03-2023 09:02 AM
Product: HP 14s-dq0000 Laptop PC (8RK28AV)
So yesterday night I was playing YouTube music on my PC than suddenly the whole thing shutdown while charging. Now it won't charge but power button is still on but when you press the button it won't go out the light and the screen is also not giving any sign of light
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