I NEED A START UP DISK FOR MY PC

[DONNA7241]

my computer wants me to hit F1 every time it starts up but now it will not work at all

[WAWood]

@DONNA7241 

HP does not provide any "startup disks".  HP has provided Recovery Media, but that is a set of disks that completely reformat the PC and reset it to the original factory settings, but you can't download those; instead, you would have to buy them from HP -- if they are still available.

in some cases, HP offers Recover Media for sale. This can not be downloaded; instead, it must be ordered from HP.

HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities.

In some cases, you may be able to order a USB stick instead of disks.

You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/drivers

Once there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click &quot;Update&quot;.<br><br>If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the &quot;+&quot; symbol to expand that entry and click on Order Media for details.

Or, if you prefer, you can do the same by contacting HP Customer Support.

HP contact info: https://support.hp.com/us-en/contact-hp?openCLC=true

If HP no longer carries the media you need, another site you should check for HP Recovery Media is: http://www.computersurgeons.com/

[itsmyname]

The problem could be that your disk-drive has failed. So, your computer cannot load Windows from that disk-drive, and so it is asking you to insert some other "start-up" media (CD, DVD, USB stick).

As you power-on the computer, can you enter "BIOS SETUP" or "Diagnostics", and then to select the disk-drive for "testing", to see if it is still OK?

Even if you do get a set of "Recovery Media", you probably will need to replace the disk-drive?

By the way, how old is the computer? Is it still the original disk-drive, or have you replaced it?

Is the computer still covered by the HP Warranty?