I am locked out of my HP laptop and it will not accept answers to security questions

[nahenson]

I am locked out of my HP laptop and it will not accept my security question 

[Garp_senchau]

@nahenson, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

I'm sorry to hear that you're having trouble with your HP laptop. The best approach to resolve this issue would be to follow these steps:

Steps to Unlock Your HP Laptop

Reset Password online: If your HP laptop is using a Microsoft account to sign in, you can reset your password online. Visit the Microsoft account password reset page and follow the instructions to reset your password.

Use Password Reset Disk: If you have previously created a password reset disk, you can use it to reset your password. Insert the disk into your computer and follow the on-screen instructions.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,