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‎06-18-2024 04:10 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Yes I bought a HP desktop computer from a thrift store and there's an administrator password I can't change the password and forgot password there well you know and I went to reset it I do the hard reset and it doesn't complete the reset it boots me back and I try to recovery it all it wants to administrative password before I do anything how do I fix this I need to know how to get past the administrator password and resetting the computer

Category:
1 REPLY 1

‎06-18-2024 05:26 AM

HP Recommended

Since you purchased this PC from a store, I would have a chat with that store, as the PC cannot be of any value to you if this is not solved.

We are not allowed to help on this forum, so you will need to find assistance elsewhere, sorry.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.


I'm not an HP employee.
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