I bought a display model from Sam's Club. Trying to register and it says out of warranty, where do

[SHIRLEY116]

I bought a display model from Sam's Club. Trying to register and it says out of warranty, where do I go from here?

It is in "store mode"  do I need to do a factory reset?

[WAWood]

You're not going to be able to do a factory reset unless you have the login password -- as it will prompt for that to start the reset.

The warranty starts when the computer is BUILT at the factory, not when it is PURCHASED. So, if it sits in a warehouse for 9 months, when it is bought, it will only have 3 months left on the HP warranty,

You have to Register it in order to reset the warranty end date: https://register.hp.com/americas/flowPage/registration/index.do?execution=e1s1&cc=US&lang=en

This is NOT something we can do for you.