02-23-2020 01:03 PM - edited 02-23-2020 01:07 PM
You can reinstall W8.1 for free...Here's how...
Clean install W8.1 by downloading the plain W8.1 64 bit ISO file from the link below, using another working Windows PC.
Use the Microsoft tool that I zipped up and attached below that you will need to transfer the ISO file to a DVD or USB flash drive so that it is bootable.
Or you can use a free utility such as Rufus to make the ISO file bootable.
After W8.1 installs, you can install the drivers and available software from your PC's support page.
Or you can order a USB recovery drive for your PC from HP at the link below...
02-25-2020 12:55 PM
Hi Paul thank you for replying so quickly. Only problem I have now is the link you sent me to order a thumb drive from HP for Model 450-100 Desktop states BAD REQUEST (recovery disc). What I'm trying to restore is a Model 450-24 HP Desktop. Can you send me the correct link. I've tried repeatedly from Hp to get this help and they are ignoring me....lol Thank you again.
02-25-2020 01:25 PM
When I click on the link I posted the other day, it provides the correct model number.
System Recovery Kit for Consumer Desktop
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