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kiss273
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Solved!

I bought a used desktop Product #L9K8AA#ABA Hp, and I need a system recovery disc

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I recently purchased a hp desktop slims line computer, model 450-a24, and it came completely blank.  I need a recovery program disc.  Can anyone help?

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Paul_Tikkanen
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Hi:

 

You can reinstall W8.1 for free...Here's how...

 

Clean install W8.1 by downloading the plain W8.1 64 bit ISO file from the link below, using another working Windows PC.

https://www.microsoft.com/en-us/software-download/windows8ISO

Use the Microsoft tool that I zipped up and attached below that you will need to transfer the ISO file to a DVD or USB flash drive so that it is bootable.

Or you can use a free utility such as Rufus to make the ISO file bootable.

After W8.1 installs, you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/HP-Slimline-400-Desktop-PC-series/7843175/model/778...

 

Or you can order a USB recovery drive for your PC from HP at the link below...

 

https://support.hp.com/us-en/mediaorder/HP-Slimline-450-a00-Desktop-PC-series/7843175/model/7784248/...

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kiss273
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After struggling for weeks with HP, you have made my day.  I could not get a straight answer from them....and it's their computer.  Thank you again.  Kissable273@hotmail.com

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Paul_Tikkanen
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You're very welcome.

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kiss273
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Hi Paul thank you for replying so quickly.  Only problem I have now is the link you sent me to order a thumb drive from HP for Model 450-100 Desktop states BAD REQUEST (recovery disc).  What I'm trying to restore is a Model 450-24 HP Desktop.  Can you send me the correct link.  I've tried repeatedly from Hp to get this help and they are ignoring me....lol   Thank you again.

 

kiss273

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Paul_Tikkanen
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Hi:

 

When I click on the link I posted the other day, it provides the correct model number.

 

USB-Windows 8.1 64-bit Recovery Kit

System Recovery Kit for Consumer Desktop

Price shown on next step

1. Customer information

* Required fields

Product Information
Product name:
HP Slimline Desktop - 450-a24
Serial Number  * 
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kiss273
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Thanks Paul, I ordered the Recovery Disc today.   I'm keeping my fingers crossed that it will solve my problem.  Thank you for all our help.

 

Kiss273

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Paul_Tikkanen
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Anytime.

 

Glad to have been of assistance.

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