I can download anything from Microsoft Store but can't download any app Or anything from google

[Suhanee]

I can download anything from Microsoft Store as it's linked through my laptop outlook account

but I can't download anything from google Or any other place, it shows "a required privilege is not held by the client".

[BeemerBiker]

If you have the "S" version of windows then  you can only download from the Microsoft store

To check if your PC is using S-Mode go to Settings > System > About. On the About page, scroll down to the “Windows Specifications” section. If you see the words “in S mode” to the right of the Edition entry, you're using an S Mode PC.

To get out of S mode refer to this article


If you are not in S mode then try a different browser. If using EDGE switch to FireFox and try your download again.

I would avoid switching an operating system from S to normal mode unless you have an image backup to recovery to. Last year a user tried upgrading from 10 to 11 the weekend before his thesis was due and the upgrade failed badly.

Let me know what you find out.